Not every real-estate dispute starts with a statement of claim. Some files — above all, rent and eviction claims under a documented lease — have a shorter path, while others only work as a full claim before the courts. This page sets out the triage rule applied before filing, the steps of the statement-of-claim service on Najiz, and the document checklist a file is built on, as part of the real estate and rental materials on Hala Law.
Before filing: three questions that set the route
Under the triage rule documented in this file's source material, these questions come first:
| Question | Likely route |
|---|---|
| Is the dispute over rent or eviction under an executable Ejar lease? | The file usually starts with enforcement, not a lawsuit |
| Is the dispute over maintenance, deposit, compensation, a defect, rescission, or clause interpretation? | It may need a claim via Najiz or an alternative route where one is stipulated |
| Is the contract documented in Ejar? | Registration shapes the file's strength and its reference point, whatever the route |
The reason enforcement comes first is clear: Ejar confirms that the unified electronic contract is an executable instrument, which reduces the need to file a lawsuit for rent or eviction claims where the contract is enforceable. The details of that route are on Evicting a Tenant via Ejar.
A related caution concerns arbitration: the Real Estate General Authority explains that some disputes are excluded from arbitration, including rent-payment and eviction claims proceeding under an Ejar contract where it is an executable instrument — so not every rental dispute belongs in arbitration.
Why Ejar registration is pivotal
Registration is not a formality in this file. Per Ejar's guidance, the contract documented in Ejar is the official reference, and an unregistered contract does not produce its administrative and judicial effects, per the Council of Ministers decision referenced in that guidance. That is why the registration status is checked before any step: it affects both the available route and the strength of the file.
Filing a claim via Najiz
Where a lawsuit is needed, it is filed through the statement-of-claim service on Najiz (najiz.sa) with these steps:
| Step | Detail |
|---|---|
| 1 | Log in via National Access |
| 2 | Choose the judiciary package |
| 3 | Choose the statement-of-claim service |
| 4 | Enter the claim classification, the parties' details, the requests, and the attachments |
| 5 | Submit |
The platform steps above are as last verified on 26 June 2026; labels may change with updates.
The documents: building the dispute file
Per the documented list in the source material, these are the documents a file is prepared with before filing:
- The lease, or the sale, brokerage, or property-management contract.
- Proof of registration in Ejar, where it exists.
- Platform notifications.
- Photos and video of the condition.
- Technical reports.
- Transfers and receipts.
- Handover reports.
- The parties' correspondence.
- Any objection filed with REGA, where the dispute concerns a Riyadh rent increase or registration.
The nature of the dispute decides which of these documents carries the file: a security-deposit dispute rests on handover reports and photos, a maintenance dispute on notices and technical reports, and Riyadh rent-increase disputes on the authority's directives explained on the Riyadh rent cap page.
When do you need a licensed lawyer?
The information here is a general frame for identifying the route, not an assessment of a specific dispute. The matter becomes a private case calling for a licensed lawyer or accredited adviser when:
- The route itself needs diagnosing: enforcement, a lawsuit, an objection before REGA, or a settlement — and the wrong choice costs time.
- The contract is unregistered or contains special conditions whose effect on the file needs checking.
- The dispute turns on interpreting a contractual clause, valuing compensation, or proving a defect — questions of assessment and evidence.
- Multiple parties or cross-claims sit in the same file.
In those situations, the competent authority weighs the facts and documents, and each party's position rests on the proof it presents — not on one general rule.